Impact of MHL Leadership Support Programme on the care home leaders: 2023-2024 The quantitative evaluation data for Year 4 (2023-2024) shows consistently better scores across all areas and highlights the Programme’s positive impact on the leadership capabilities of the participants, which in turn, has had a significant impact on residents, relatives and staff.

Leadership capabilities

 PrePost % Difference
Quality of management & leadership I offer has increased 20% 66% 46%
My leadership & communication skills have increased 19% 65% 46%
My staff's desire to take the initiative in responding to the residents’ needs has increased 12% 46% 34%
My understanding of improving culture has increased 18% 63% 45%

Impact of Leaders

 PrePost % Difference
My levels of stress have decreased 4% 42% 38%
My own quality of life has increased 10% 51% 41%
My confidence as a professional has increased 18% 74% 56%
My enthusiasm for working in care sector has increased 23% 65% 42%

Impact on Residents & Relatives

 PrePost % Difference
Quality of life of my Residents has increased 17% 36% 39%
Residents' active involvement in decisions has increased 12% 41% 29%
Quality of interaction between staff & residents has increased 17% 46% 29%
Time staff actively talk with residents & relatives has increased 15% 32% 37%
Overall level of quality of practice in care setting has increased 13% 55% 42%